Dear Sarah, Tony, the lovely drivers and the rest of the team at Oxley’s. Thank you so much for everything you have done for my Mum, Dad and us as a family. You have done us all proud and your compassion and kindness has meant so much and helped us get through this difficult time. I don’t really think anyone could had done a better job – nothing has been too much to ask for any of you, especially Sarah and our lovely driver who helped my Sister Charl in and out of the car with a broken Ankle. We will be eternally grateful to you all. All my love and thanks. Roxie xxx

Pam, on behalf of my family and I, we just wanted to say a big thank you for your kind words and help over the last few tough months.  Your service again yesterday was as perfect as it could have been and we hope we did mum and dad proud as only they deserved. Warm regards and take care Steve Dutton and family. 

Hi Kirsty, I would like to thank you and all the wonderful colleagues at Oxley’s for everything you have done for us. The Service and support we have received has been fantastic as always. Special thanks to Sarah for such a great service for my Dad and the reading of the poem. If you could pass my regards on to the rest of the team I would really appreciate it. To you and your families I wish you a very happy Christmas and New Year. Best wishes, Jim Riley.

Tony and Sarah thank you for everything you did for Dave’s day to be perfect and thanks to all who were involved at Oxley’s..thank you so much. Sue Roberts

I just wanted to say a huge heartfelt thank you for everything you both have done over the last few weeks and for most of all, yesterday. We really couldn’t have done it without you. You really have gone the extra mile, more than any other funeral company I have dealt with in the past has ever done, and every part of it was done from the heart. THANK YOU!
Yesterday, although it was very difficult and emotional went perfectly. Even down to the guys in the cars, they were so lovely, and to take us to the church yard for ourselves to lay the beautiful flowers was such a lovely gesture. I really can’t thank you enough for all of your help at such a difficult time. Once again, ‘Thank you’ so very much.

Sarah, I would like to say thank you for a perfect send off. My mum would have been so happy.

A big thank you to everyone at Oxley’s….we were really pleased with everything on Monday and in fact Mum’s funeral exceeded our expectations!

Dear Sarah, I just wanted to say thank you for turning a very difficult morning into something very special. Your reading of the Eulogy was heartfelt and it was lovely to hear about his life again – even though I’d written it! The service was perfect, everything I could have wished for him and again with thanks to you for guiding me. You do an amazing job and it takes a special kind of person who can instantly connect to people at such a difficult time.

Sarah I wanted to drop you a line to say thank you for last weeks short service as we placed Dad’s ashes in the ground. You were, as before, exceptional and professional, thank you. Reflecting on the relationship we have had as a family with Oxley’s makes me thankful for my Mum and Dad’s choice of putting their arrangements with Oxley’s. We have been supported and protected in a difficult year.

Our family would like to thank everyone involved at Oxley’s in the care of my dear husband, Ian, over the past few weeks.

We would like to give special thanks to Cynthia who has been attentive, helping with every detail and offering advice along the way, showing great empathy and considering our feelings at every stage. She has become part of the family during these past weeks helping us through a very emotional and heart breaking time, becoming a great comfort for us.

On the day of the funeral the pallbearers were so professional in their work and in allowing Pete and Graham to help take their father-in-law to Church.

We thank you from the bottom of our hearts.

We want to say a very big thank you for all the love, compassion and care you gave to our Dad, Stuart and to us as a family, you went above and beyond. A special thank you to Sarah for your beautiful words, to Tony for your support and all those who supported our Dad.

On Tuesday 21st August my wife and I attended a funeral at Crewe Cemetery where you were the funeral directors, and I am writing to you on this subject.

The mourners were met by some smartly turned out staff members of your company and given attendance cards and a supply of very attractive ball point pens with which to write on the cards. The pens, although a small part of the overall manner in which the funeral was carried out, were of high quality compared with some funeral pens I have used in the past which resembled “betting shop” pens, and this set the tone of the overall presentation and decorum with which your bearers conducted themselves throughout the occasion.

All of the bearers were well turned out in matching trousers and jackets. They were well washed and dressed, with hair neatly arranged, and all were of a similar stature so that the coffin was kept on an “even keel” when handled. In the chapel a bere was used so that there was no shuffling about by the bearers, and the whole exercise of placing the coffin and removing it at the end of the service was very well executed.

The hearse was clean and gleaming and the service at the graveside was conducted with due decorum by your staff and the presiding minister.

I do not expect that you receive many compliments as to the manner in which your company, and the staff you employ, conduct yourselves, but you get all the moans when things are not according to mourners’ wishes.

I would like to draw your attention especially to the tall, well built employee with the small beard who was in attendance. He was obviously a longer term employee and his conduct to me and the other mourners was exemplary. He is a shining beacon for your company and should be recognised as such.

My thanks to all your staff, who, on that day, performed their duties well to the credit of each of them and the company that employs them!